TripGame general terms and conditions (hereinafter referred to as “Terms and conditions”)

The following Terms and Conditions are provided to TripGame (hereinafter referred to as the “GAME”) and in this connection are applied also to the relation of the operator – Martina Lojdová (domicile: Stará cesta 5360/60, 586 01, Jihlava, Czech Republic; Organization No.: 04639910; authorized office according to Section 71 Paragraph 2 of Czech Trade Licensing Act: Jihlava City Hall; inception of trade authorization: December 14, 2015), hereinafter referred to as “TRIPGAME.CZ”, – other people who will have paid for the service, and also people who will be participants of the GAME – players (hereinafter referred to as “PARTICIPANT”). By paying for the GAME, the PARTICIPANTS (but also payers and other final players of the GAME) agree with the rules stated in the present Terms and Conditions.

GAME

TripGame is a team strategic city game. In a group of people you choose, you follow the track past the historical monuments. There, there are challenges, logical puzzles and many unpredictable situations and experiences. GAME also includes TripGuide which gives several recommendations – e.g. where to eat well, where to buy unique local products, or where to learn about local sights and where to park. This is an ideal choice for an active day with friends, an unforgettable family trip or a cool time with your classmates.

The only thing that matters is to be physically present in the field. The time which you have to play the game is rather long; therefore, you may take a walk or may make a trip through the city or you may also just come by some place. You have to, however, finish your game in 12 hours from its start. We can only say that the correct answers mean more than the pace of your game. It is possible to play the game in any season, any week, any day or hour. Nevertheless, we cannot guarantee that all of recommended restaurants (or interesting local stores) will be open during holidays – but, the unavailability of those facilities does not affect the game itself.

Order

PARTICIPANT fills in the electronic order form and they pays for the order. When the order is paid, TRIPGAME.CZ sends the following attachments to the email address of a PARTICPANT who paid for the order: the payment certification, text with full GAME instructions and activation code for the GAME app. TRIPGAME.CZ is obliged to state the GAME expiration date (6 months after the payment) in this email. TRIPGAME.CZ is not obliged to postpone the expiration, PARTICIPANT does not have a refund right. If GAME is not performed before the expiration date, it is possible to ask TRIPGAME.CZ to postpone the expiration date. However, it is up to TRIPGAME.CZ if they will or will not postpone it since it is not their duty to do so.

Payment

PARTICIPANT pays for GAME online and cashless via www.tripgame.cz website. TRIPGAME.CZ states current, valid and target GAME prices which are the same as they are presented at the index page in the section called How much. GAME price is contractual, the prices are divided into three groups (according to the target participant).

The first group is “For Teams of Friends or Couples” and “For Parents with Children” (who have to be more than 10 years old): 1 person – CZK 240 (order for 479 CZK); 1 person – CZK 220 (order for 659 CZK); 1 person – CZK 180 (order for 719 CZK); 1 person – CZK 160 (order for 799 CZK).

The second group (“For Schools”) is for groups of children headed by a person of age who is fully responsible for the group during GAME. If there are from 10 to 19 children (while the teams consist of no more than 5 people), the price is CZK 140 for each person. If there are 20 and more children registered (while the teams consist of no more than 5 people), the price is CZK 120 for each person.

In the last group (“For Companies”), if there are from 10 to 19 employees (while the teams consist of no more than 5 people), the price is CZK 160 for each person. If there are 20 and more employees registered (while the teams consist of no more than 5 people), the price is CZK 140 for each person.

GAME cancellation

It is not possible to cancel GAME which was already paid – TRIPGAME.CZ is not entitled to give refund. However, in individual cases and following on communication with TRIPGAME.CZ, GAME may be transferred to another PARTICIPANT – nevertheless, the GAME expiration date stays the same. In case PARTICIPANT does not use the service, there is no compensation.

Complaint

In case the extent or quality of TRIPGAME.CZ services does not correspond with contractual conditions, PARTICIPANT (or the payer) has the right to complain. PARTICIPANT (or the payer) are entitled to register a complaint without undue delay in order to have the correction arranged. Basically, if complaint should fulfil its purpose, it has to be registered as soon as PARTICIPANT or payer discovers facts that may be subjected to complaint – the defective state would have to be immediately corrected, service completed or new service provided. If PARTICIPANT does not register the complaint immediately, the right of PARTICIPANT or payer to get compensated all emerging damages (which would not emerge in case of early notification or would be removed) expires.

Age restrictions

Any team or couple of people in which at least one person is older than 18 years old may participate in GAME. Every PARTICIPANT participates in GAME at their own risk. TRIPGAME.CZ does not bear the responsibility for their actions.

In case of mass order (more concretely school or other groups in which there are underage PARTICIPANTS and the payer is of age), the PARTICIPANT (payer) takes responsibility during GAME time for all PARTICIPANTS.

Information about customers

All data obtained from the customers during GAME will be used for the internal purposes of TRIPGAME.CZ and they will not be provided to a third party. TRIPGAME.CZ processes only the following data: first name and surname of PARTICIPANT, their address (which is used to send the prize when the prize is awarded), the email address which may be used by TRIPGAME.CZ to contact PARTICIPANT in the future with an offered commercial communication. PARTICIPANT (or payer) agrees with the processing and further usage of their personal data upon paying for the order. By this consent, TRIPGAME.CZ uses their personal data only in the extent admitted by Regulation (EU) 2016/679 of the European Parliament and of the Council – hereinafter referred to as REGULATION.

Upon paying for the order, the payer agrees that PARTICIPANTS (i.e. the payer themselves with their team or any other person who received GAME as a gift with their team or entrusted group to which was the order made out) participate in GAME at their own risk. PARTICIPANTS is also responsible for the objects used in GAME.

Contact

In case of any additional questions, it is possible to contact GAME administrator at info@tripgame.cz or via Facebook “TripGame”.

Confidentiality

The GAME script is a TRIPGAME.CZ trade secret. Both PARTICIPANT and PARTICIPANT (payer) undertake not to inform unauthorized persons the trade secret or any other information which they will learn during GAME and which may be a part of the trade secret or trade and marketing strategy of GAME. If PARTICIPANT (or payer) causes any damage or injury to TRIPGAME.CZ by breaching their obligations (even in case of negligence), PARTICIPANT (or payer) undertakes to pay for those in its entirety (even in case of lost profits).

Guarantee

TRIPGAME.CZ guarantees the correctness of service description, however, it does not guarantee the correctness of data stated in documents or leaflets published by other parties.

Final provisions

Upon checking in the checkbox in the order, PARTICIPANT or payer takes note and agrees with the Terms and conditions. Both PARTICIPANT and payer further confirm that they understand those conditions and they respect them fully. PARTICIPANT and payer also agrees with using of their personal data (in accordance with the REGULATION) stated in this order on behalf of TRIIPGAME.CZ to receive service offers solely. PARTICIPANT and payer further declares that they is authorized and they gives their approval also on behalf of other PARTICIPANTS of GAME.

Instructions

Instructions according to the REGULATION

As administrator of personal data, we guarantee natural person the right to:

a) demand the access to personal data which are processed by the administrator; that means to have the right to get the certification from the administrator that the personal data that are theirs, are or are not processed. If the personal data are processed, natural person has the right to be granted an access to these personal data and further information that are stated in Article 15 of the REGULATION.

b) demand the correction of their personal data which are processed in case they are not accurate. Considering the purpose of the data processing, natural person has, in some cases, the right to demand the completion of incomplete personal data.

c) demand the deletion of personal data in cases that are regulated in Article 17 of the REGULATION.

d) demand to restrict the data professing in cases that are regulated in Article 18 of the REGULATION.

e) get the personal data which concern them and

(i) which TRIPGAME.CZ processes with their consent, or

(ii) which TRIPGAME.CZ processes in order to perform the contract while this natural person is one of contractual parties, or to perform measures which were approved before the contract was concluded – at the request of natural person concerned in a structured and commonly used format which is also machine-readable; natural person has then the right to hand these data to another administrator under conditions and restrictions stated in Article 20 of the REGULATION.

f) raise an objection to the processing within the meaning of Article 21 of the REGULATION on the grounds concerning their specific situation.

If TRIPGAME.CZ receive the abovementioned demand and they are, however, reasonably suspicious of the claimant’s identity, they might ask for additional information which would be necessary to confirm the identity.

In case the payer believes that TRIPGAME.CZ is not authorized to process their personal data or that TRIPGAME.CZ violates their rights in any other way, the payer is entitled to make a complaint at a supervisory authority (i.e. The Office for Personal Data Protection) or to ask for judicial protection.

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Terms and Conditions are in force from 1. 6. 2018.